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Help & Support

Help & Support

Find answers to common questions and learn how to make the most of SYNQ

Popular Questions

How do I host an activity?

Click 'Host Activity' in the sidebar, fill out the activity details including title, description, location, date, and category. You can make it public or private, and choose between instant join or approval-based registration.

How do I join an activity?

Browse activities on the Activities page. Click on any activity to see details, then click 'Join' or 'Request to Join' depending on the host's settings. For instant join activities, you'll be added immediately. For approval-based activities, the host will review your request.

What are Prestige Points?

Prestige Points are earned by being an active community member. You earn points by hosting activities, participating in events, inviting friends (50 points per successful invite), and receiving positive reviews. Your points determine your rank on the leaderboards.

How do I invite friends?

Click 'Invite Friends' in the user menu or on the Community page. Enter your friend's email to generate a unique invite link. Share it via WhatsApp, email, or copy the link. You'll earn 50 prestige points when they sign up!

Getting Started
New to SYNQ? Here's how to get started in 3 easy steps.
1. Discover Activities

Browse local activities in your area or host your own event to bring people together.

2. Build Your Circle

Connect with neighbors and friends. Invite others to join and grow your community.

3. Climb the Ranks

Earn prestige points by participating, hosting, and being an active community member.

Video Tutorials
Learn by watching step-by-step guides

Getting Started with SYNQ

3:45 mins

How to Host Your First Activity

5:20 mins

Frequently Asked Questions
Common questions about using SYNQ

Still Need Help?
Can't find what you're looking for? Our support team is here to help.

Email Support

admin@joinsynq.ch

We typically respond within 24 hours

Community Help

Ask questions and get help from other SYNQ users

Visit Community